I know you need help and you don’t want to waste time hunting for the right number.
That’s why I put this guide together. Everything you need to reach our support team is right here.
18667186991
Call that number and you’ll get someone who actually listens. Our team knows how to solve problems fast because we understand your time matters.
You can trust us to give you clear answers. No runaround. No passing you from person to person. Just real help from people who care about getting you sorted out.
This page shows you our hotline details, when we’re available, and other ways to connect with us. Whatever your question or issue is, we’ve got you covered.
Your Direct Line to Support: The Customer Service Hotline
Sometimes you just need to talk to a real person.
I know the feeling. You’ve tried the FAQs. You’ve searched the help articles. But your question needs an actual conversation.
That’s where our customer service hotline comes in.
Call us at 1-866-718-6991
Here’s when we’re available (all times are Eastern Standard Time):
Monday to Friday: 8:00 AM to 8:00 PM Saturday: 9:00 AM to 5:00 PM Sunday: Closed
Pro tip: If you call right when we open or just after lunch, wait times are usually shorter.
When you dial 18667186991, you’ll reach someone who actually knows their stuff. No endless transfers. No reading from a script that doesn’t answer your question.
Before you call, grab any account information you might need. It speeds things up.
And if you’re looking for ways to connect with your family while you wait for a callback (because yes, sometimes there’s a queue), check out these simple ways to make family time special.
The team on the other end? They’re parents too. They get it.
Whether you need help with an order, have a question about a product, or just want to know if something will work for your situation, they’re there to help.
No question is too small. Really.
How Our Team Can Assist You
I want you to know something upfront.
When you reach out to us, you’re not getting shuffled to some script-reading robot who can’t actually help.
Our team knows what you need before you finish explaining. We’ve heard it all and we know how to fix it.
Here’s what we can do for you.
Order Support is probably why most people call. You placed an order and now you’re wondering where it is. Or maybe you need to change the shipping address before it goes out. We can pull up your order in seconds and tell you exactly what’s happening. (No waiting three days for an email response.)
Got Product Questions? I get it. You’re looking at something on our site and the description doesn’t quite answer what you need to know. Will it work with what you already have? How do you actually use it? Just ask. We’ll walk you through it.
Returns & Exchanges don’t have to be painful. You bought something and it’s not right. Call us at 18667186991 and we’ll get you sorted. No hoops to jump through.
Need help with Account Management? Locked out of your account or can’t remember your password? We’ll get you back in. Want to update your info or manage your subscription? Done.
Billing Inquiries come up more than you’d think. Sometimes a charge looks weird or you’re not sure what you paid for. We can break down every line on your invoice so it makes sense.
And yes, we handle Technical Issues too. Website acting strange or our digital products giving you trouble? We’ll troubleshoot it with you until it works.
Tips for a Faster Resolution When You Call
Nobody wants to spend their afternoon on hold.
I’ve been there. You finally carve out time to make that call and then you’re stuck repeating your order number three times to different people.
Here’s what makes a difference.
Before you dial 18667186991, grab a few things. Your order number is the big one. It’s the fastest way for the team to pull up your purchase and see what’s going on.
You’ll also want the email address you used when you ordered. It helps verify who you are without going through twenty security questions.
If you’re calling about a specific product, having the name or model number handy saves time too. Especially if you’re troubleshooting something.
Pro Tip: Want to skip the long wait times? Call mid-morning or mid-afternoon on a Tuesday, Wednesday or Thursday. Monday mornings and Friday afternoons are when everyone else calls.
The payoff is pretty simple. You get your issue sorted faster and you’re back to creating a balanced family meal plan or whatever else is on your list.
Because let’s be honest. The less time you spend on customer service calls, the better.
Prefer to Write to Us? Other Ways to Get Help
I know phone calls aren’t for everyone.
Maybe you’re at work and can’t talk. Or you just prefer having everything in writing so you can reference it later.
That makes sense.
Here’s how else you can reach us.
Send us an email. Write to [email protected] with your question or issue. We’ll get back to you within one business day. The more details you include upfront, the faster we can help.
Check our Help Center first. You might find your answer right away in our FAQ section. It covers the most common questions we get, and it’s available 24/7.
Fill out our contact form. Head to our website and look for the contact form. It’s secure and walks you through exactly what information we need. This keeps things organized on our end and usually speeds up your response time.
And if you do decide calling works better after all, you can reach us at 18667186991.
Whatever method you choose, we’re here to help. Pick what feels right for you.
We’re Here and Ready to Help
We’ve made it easy to get the support you need.
You can reach us by phone, email, or through our Help Center. Whatever works best for you.
Don’t hesitate to reach out with any questions or concerns. That’s what we’re here for.
Call us today at 1-866-718-6991. Our team is standing by to make sure your issue gets resolved.
